Public Administration

Author: Robert P. Watson
Publisher: Addison-Wesley Longman
ISBN: 0321085523
Size: 16.69 MB
Format: PDF, ePub
View: 18

This unique series of role-playing scenarios gives readers a realistic view of what it is like to manage public agencies, programs, and employees, providing readers with a deeper understanding of the field through active learning. The book features contemporary, realistic cases of typical managerial challenges faced by administrators in both the public and non-profit sectors. Compiled and edited by Professor Robert Watson, the 24 cases in this volume have been written by public administration instructors and practitioners from across the country and, as is often the situation in the real world, there are no easy answers to the challenges presented. For those interested in public administration, public personnel management.

An Introduction To Public Administration

Author: Haroon A. Khan
Publisher: University Press of America
ISBN: 0761841075
Size: 14.81 MB
Format: PDF, Mobi
View: 48

In An Introduction to Public Administration students will gain concise knowledge about the theories and issues relating to public administration. Oriented toward undergraduate students in public administration, this book covers important areas including; federalism, contexts of administration, organization theory, organization behavior, management, leadership, labor relations, public personnel management, budgeting, decision making, bureaucracy, and ethics and accountability. A chapter on comparative administration focusing on China, Japan, India, Great Britain, and Germany will enhance students' understanding of public administration systems in other countries. Khan incorporates current cases related to public administration so that students can use critical thinking to analyze issues and apply public administration theories. Special features in this book include lists of key terms to promote students' recognition of important concepts and essay questions at the end of each chapter to help students organize their understanding of the material.

Performance And Productivity In Public And Nonprofit Organizations

Author: Evan Berman
Publisher: Routledge
ISBN: 9781317463009
Size: 18.83 MB
Format: PDF, Kindle
View: 27

Designed for course adoption as well as professional use, the revised edition of this accessible text provides a balanced assessment and overview of state-of-the-art organizational and performance productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers strategies based on current research and scholarship that respond to these challenges. The book's comprehensive coverage includes: rationale for productivity and performance improvement; evolution of productivity improvement; the quality paradigm; customer service; information technology; traditional approaches to productivity improvement; re-engineering and restructuring; partnering and privatization; psychological contracts; and community based strategies. In addition to updating the examples of the first edition, this new edition also highlights the growing use of enterprise funds, partnership models of privatization, and web-based service delivery. Each chapter concludes with a useful summary and all-new application exercises.

Diversity And Public Administration

Author: Mitchell F. Rice
Publisher: Routledge
ISBN: 9781317472971
Size: 13.36 MB
Format: PDF
View: 35

Featuring all original chapters, this book presents a balanced, comprehensive overview of the policies and practices for achieving racial and ethnic diversity in public organizations, with a strong orientation toward improving diversity management in the public sector. The book can be used both as a main text and a supplementary text in classes that focus on diversity, diversity management, public administration and multiculturalism, diversity and public productivity, public service delivery and diverse populations, and public policy and changing demographics. This completely revised and updated edition includes six brand new chapters, expanding the book's coverage to include: Diversity Ideology in the United States; Managing Diversity in Communities, Workplaces, and Society; Managing Diversity: Moving Beyond Organizational Conflict; Institutional Racism, Diversity and Public Administration; Cultural Competency, Public Administration, and Public Service Delivery; Diversity Management and Cultural Competencies.

Diversity Resistance In Organizations

Author: Kecia M. Thomas
Publisher: Psychology Press
ISBN: 9781136677533
Size: 18.76 MB
Format: PDF, ePub, Docs
View: 43

This is a groundbreaking volume that provides informed, balanced yet frank discussion of US workplace diversity and diversity resistance issues. The chapters in this book put a name on behaviors and practices that have existed in the workplace for a long time, yet until recently have had no name. Further, the majority of the chapters innovatively link existing psychological and organizational factors such as fear, uncertainty, power, emotions, and organizational change and development. The book's editors and authors emphasize that we need to know more about diversity resistance, both in overt and covert forms. To guide us, we can draw on existing research and practice literature that have both theoretical and empirical depth. This timely volume's first chapter deconstructs the growing prevalence of hangmen's nooses as a manifestation of resistance to diversity that is visibly overt, hostile, and interpersonal. The authors also shed light on how nooses surprisingly exemplify diversity resistance that is also frequently covert, subtle, and frequently silent. The book is appropriate for undergraduate and graduate students in industrial and organizational psychology, human resources management, diversity management, sociology of work, organizational change, and cultural diversity within organizations. It provides a central resource for classes on prejudice and discrimination in organizations, emotions at work, personnel psychology, strategic human resources management and cultural issues in human resources management. Professionals and practitioners who increasingly interact with diverse employees will find this book essential to their work.

Public Administration An Action Orientation

Author: Robert B. Denhardt
Publisher: Cengage Learning
ISBN: 9781285606866
Size: 15.57 MB
Format: PDF, Kindle
View: 38

Issuing a call to action, PUBLIC ADMINISTRATION: AN ACTION ORIENTATION, Seventh Edition, encourages readers to become active participants in public administration--and equips them with the tools to do it effectively. Robert B. Denhardt, Janet V. Denhardt, and Tara A. Blanc teach readers how to influence the operations of public agencies--helping them learn to get involved and effect positive changes, regardless of whether they are working outside the agency as citizens or within the agency as managers. With a strong emphasis on ethics, the text introduces the theories and scholarly literature of the field while reflecting the latest trends and issues. Practical applications help readers sharpen personal management, communication, delegation, motivation, and decision-making skills. Key topics like nonprofit management, the global dimensions of public administration, and organizational theory are covered thoroughly. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

The Professional Communications Toolkit

Author: D. Joel Whalen
Publisher: SAGE
ISBN: 9781412927161
Size: 14.82 MB
Format: PDF, Mobi
View: 67

The Professional Communications Toolkit presents a compelling vision of communication that offers little known and amazingly effective techniques for the novice speaker and stage-savvy pro alike. Author D. Joel Whalen provides practical, research-based tools that apply perfectly to all professional communication, whether it’s one-on-one conversations, speaking at small staff meetings, or delivering a keynote address to a ballroom full of people.